We strive to go the extra mile for customer service and the sales experience, so we’re delighted to say that our efforts have again been recognised as a top 10 Kawasaki UK elite dealership for 2022.
The coveted annual award is judged on a wide range of criteria, including outstanding customer service and dealership performance, achieving sales targets, market share, training staff and a visit from a mystery shopper.
Dave Willis said the whole Orwell team was delighted with this latest accolade.
It’s a huge achievement, and testimony to our outstanding consistent efforts, that we’ve been recognised with elite status for four out of the past five years. We only missed out that one year because Covid hit supplies of new Kawasakis.
“Every Kawasaki dealership in the country is ranked and the top 10 win ‘elite dealer’ status.
“It means customers know we’re one of the top dealers in the country, which is reassuring for them too.
“Our focus on customer service pays off and it’s good that Kawasaki judges this award on looking after customers, rather than just numbers of sales.
“It’s all about caring about customers and hopefully that keeps them coming back for more. That’s the reason we’ve won elite dealer status for four out of the last five years.
Check out the Kawasaki range at orwell.co.uk/kawasaki/orwell-kawasaki-ipswich